"ACHD Reporter" Smartphone App
Instructions for use on iPhone and Android phones
 
CONTACT
 
208.387.6100
tellus@achdidaho.org
 
USEFUL LINKS
 

The ACHD Reporter smartphone app is a new way for the public to interact with ACHD concerning problems or issues on roadways in Ada County. The application is compatible with Android and iPhone devices and may be downloaded for free from the Android Playstore and iTunes, respectively or scan the appropriate QR code below to download the app to your phone.

Below are instructions on how to use the app on an iPhone and Android phone.

For questions & comments regarding the ACHD Reporter smartphone app, please e-mail tellus@achdidaho.org.

The ACHD Reporter app is not to be used to report emergencies of any kind. In the event of an emergency, please call 9-1-1.

ACHD does not condone cell phone use when driving. Users are encouraged to use the app only when they are not operating a vehicle.

iPhone QR Code for ACHD Reporter App

QR Code for iPhone - Scan to download ACHD Reporter app

QR Code for Android, ACHD Reporter App

QR Code for Android - Scan to download ACHD Reporter app


INSTRUCTIONS for iPhone users
Note: Scroll below for Android use instructions

The New Report screen is used to compose problem reports concerning roadway issues. A complete report consists of a photograph of the problem, a report type which categorizes the problem, report location and comments providing any information the user deems important. At minimum, a report must include a report type and location. Once completed, the Submit button sends the report to the Ada County Highway District.

Note: The ACHD Reporter app is not to be used to report emergencies of any kind. In the event of an emergency, please call 9-1-1. ACHD does not condone cell phone use when driving. Users are encouraged to use the app only when they are not operating a vehicle.


Pressing the Choose Report Type button displays a list of report types that you can use to categorize the issue you are reporting on. Scroll the list up or down to view all available selections and tap the appropriate category to make the selection. Choosing Save will attach the highlighted type to your report, choosing Cancel will close the list and make no change to your report.

Pressing the Set Report Location button takes you to a map display where you can set the location of your report. The Map screen provides a visual means of establishing or refining the location of your report. The report location is set by placing the crosshairs on the desired location and pressing the Save button. You should zoom in to reveal the maximum amount of detail.

Zooming and Panning are accomplished using the standard iPhone multi-touch gestures: pinching and swiping. If location services are enabled, the location your iPhone has determined will be displayed as a blue dot on the screen. A blue circle around this dot is a visual representation of the uncertainty in the determined location.

On the bottom left of the map screen is a button that toggles your live iPhone location on/off (assuming location services are enabled). On the bottom right of the map screen is a button that toggles the map between traditional Google map style and aerial photo style.

Pressing your finger in the Comments area will slide a new screen up for entering comments via the iPhone’s built-in keyboard. Paste as much info as needed to provide supporting information about the report. Pressing the Finish Comments button will close the keyboard and return you to the New Report screen. Please limit your comments to regular characters and numbers.

The Settings screen provides a place for you to provide contact information. Contact info is optional; however having means of getting back to you greatly improves our ability to respond to the report in an accurate and timely manner. The application will occasionally remind you about the importance of contact information if you have not filled it out.


INSTRUCTIONS for Android users

The New Report screen is found under the "Settings" button. A complete report consists of a photograph of the problem, a report type which categorizes the problem, report location and comments providing any information the user deems important. A report must at least include a report type and location.

Note: The ACHD Reporter app is not to be used to report emergencies of any kind. In the event of an emergency, please call 9-1-1. ACHD does not condone cell phone use when driving. Users are encouraged to use the app only when they are not operating a vehicle.

 


Pressing the Select Photo button displays a number of options concerning how a photograph will be attached to the report. Take New Photo will utilize the camera functionality on your Android phone to take a picture. Choose From Library allows you to choose an existing photograph from your MediaStore. No Photo will remove the existing photograph that is attached to the report. Cancel closes this screen and makes no changes.

You are not required to include a photo.

Pressing the Choose Report Type button displays a list of report types that you can use to categorize the issue you are reporting on. Scroll the list up or down to view all available selections and tap the appropriate category to make the selection.

It is necessary that you select a report type from the list.

Pressing the Set Report Location button takes you to a map display where you can set the location of your report. The Map screen provides a visual means of establishing or refining the location of your report. The report location is set by placing the crosshairs on the desired location and pressing the Save button. You should zoom in to reveal the maximum amount of detail.

Zooming and Panning are accomplished using the standard Android multi-touch gestures: pinching and swiping. If location services are enabled, the location your Android phone has determined will be displayed as a blue dot on the screen. A blue circle around this dot is a visual representation of the uncertainty in the determined location. This circle may be hidden or revealed based on how much you are zoomed in to the map. If the map display opens and you are looking at a zoomed out view of the entire city, then location services might not be enabled. On the bottom left of the map screen is a button that toggles your live Android phone location on/off (assuming location services are enabled). On the bottom right of the map screen is a button that toggles the map between traditional Google map style and aerial photo style.

The Change Address option allows you to include a specific street address and enter optional additional details, such as landmarks.

Tapping the Comments box will bring up a new screen for entering comments via the Android built-in keyboard. You may type or paste as much info as needed to provide supporting information about this report.

Pressing the Finish Comments button will close the keyboard and return you to the New Report screen. Please limit your comments to regular characters and numbers.

The Contact Info screen provides a place for you to  provide contact information. Contact info is optional; however having a means of getting back to you greatly improves our ability to respond to your report in an accurate and timely manner. The application will occasionally remind you about the importance of contact information if you have not filled it out.

Once you have filled in the required parameters, tap the green Submit button to send your report to ACHD.